Delivery times

The delivery time is about 1-3 weekdays from placing an order. During peak periods and sales, it can take somewhat longer. When we have dispatched your package (your order) you will get a confirmation by email. When your package is ready to be collected from your nearest post office or agent you will receive a TEXT (SMS) notification.

Delivery charges

Your delivery charge will be shown in the shopping cart when you have selected your destination and placed your goods in the cart.

If a package is not collected, Euro 20 will be charged for return delivery and administration.

Cancelling your order

You have a period of 14 days from receipt of the products you ordered during which you may cancel your order. You have 14 days in which to send the products back to us from the date on which you collected the package or you notified us that you wish to exercise your right to cancel. During this period, you are able to send back to use the products you received and be refunded the money you paid for them. You will get back all the money you have paid for the order within 14 days. If you only return part of the order, the rules on returns (see under the heading Returns). You pay the return charges yourself. If you use the prepaid consignment note, which is sent with your order, it will only cost one standard freight which is adjusted on your refund.

The distance agreement ends automatically when you exercise your right to cancel the order to which the matter relates.